How do I …
Welcome to our “How-To” guide!
Whether you’re a first-time user or need a quick refresher, we’re here to help you navigate our parking system with ease. Below, you’ll find step-by-step instructions for tasks like paying for monthly parking, managing permits, and handling citations. Please scroll and find the video for the topic you need assistance with for detailed instructions.
If you are in need of further assistance, please email us at [email protected]
Log into your Account.
- Go to www.miamiparking.com
- Scroll down and click on the words “My Account”
- Type in your username and password, and click “LOGIN”
Get a Residential Parking Permit
- Go to www.miamiparking.com and log in to your account.
- Once you’re logged in, look at the banner on top, and click on where it says “Find Parking.”
- Where it says “By Map,” enter the address or zone number of the location of your residence.
- Find the permit you want and click “sel” to select.
- If you’re on desktop, it’s on the right.
- If you’re on mobile, it’s below the map.
- Review your cart and proceed to checkout.
These are the documents you will need:
Proof of Residence:
- Lease Agreement or utility bill showing service address.
- Vehicle Registration: Address must match the name on the account.
- Driver’s License: Address must match the name on the account.
Here’s a Tip: If you want to find your zone number, call customer service and we’ll be happy to assist you!
Get a Parking Permit
- Go to www.miamiparking.com and log in to your account.
- Once you’re logged in, look at the banner on top, and click on where it says “Find Parking.”
- Where it says “By Map,” enter the address or zone number of the location of your residence.
- Find the permit you want and click “sel” to select.
- If you’re on desktop, it’s on the right. If you’re on mobile, it’s below the map.
- Review your cart and proceed to checkout.
What’s Next?
Garage Parking: You will need to pick up your access key card from our office.
Lot and Onstreet Parking: Your license plate is your permit, no need to pick up anything.
Edit your Credit Card Information
- Go to www.miamiparking.com and log in to your account.
- Once you’re logged in, click on the three grey lines on the top left.
- Select “Add or Remove credit card”
- To add a credit card, click on the blue button
To set up or remove a card from Autopay, check or uncheck the box.
Tips to know:
Autopayment: If you card is set to autopay, you will not be able to make a manual payment.
Payment schedules: Autopayment attempts are made around the 20th and 28th of the month.
To remove a credit card, click on the trashcan icon.