Customer Service

40 Northwest 3 Street
Miami, Florida, 33128
Phone: 305-373-6789
Fax: 305-371-9451
[email protected]

24 Hour Assistance

Phone: 305-579-4900

Media Contacts

Public Records Request

We welcome inquiries from journalists. Please contact:

MRD Consultants
Margarita Delgado, President

299 Alhambra Circle # 210
Coral Gables, FL 33134-5116
(305) 774-7110
[email protected]

Finance Department

Chief Financial Officer
Scott Simpson
305-373–6789 ext. 233
[email protected]

Margarita Carmenates
305-373-6789 ext. 255
[email protected]

Executive Office

Chief Executive Officer
Alejandra Argudin ext. 249

Customer Service

Customer Service Manager
Lorena Navarrete
305-373-6789 ext. 289
[email protected]

Human Resources

Director of Human Resources
Angela Hernandez
305-373-6789 ext. 241
[email protected]

Human Resources Manager
Socorro Perez
305-373-6789 ext. 244
[email protected]

Senior Operations Contacts

Senior Operations Manager of Enforcement
Humberto Escandon
305-373-6789 ext. 243
[email protected]

Senior Operations Manager
Victor Rosario
305-373-6789 ext. 250
[email protected]

Senior Operations & Maintenance Manager
Wilfredo Soto
305-373-6789 ext. 235
[email protected]

Information Technology

Director of Information Technology
Henry Espinosa
305-373-6789 ext. 236
[email protected]


Director of Operations
Angel Diaz Jr.
305-373-6789 ext. 267
[email protected]