Miami Parking Authority

Privacy Policy

Thank you for visiting the Miami Parking Authority’s website and reviewing our privacy policy. We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

Here is how we handle information about your visit to our website:

If all you do during your visit is browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit:

We use this information to help us make the site more useful to visitors — to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

If you choose to provide us with personal information — by filling out a form with your personal information and submitting it to us through the website — we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. This web site does not collect information for commercial marketing.

Public Disclosure

The State of Florida law requires that if requested, any information we collect must be disclosed to the requestor under section 119.07 of the Florida Statutes (Public Records Act).


You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will have no effect on your ability to access information on this web site. Information like name and contact information will be required to conduct business transactions via this web site.


We occasionally use “cookies” to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the web sites. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security. We use the cookie feature to store a randomly generated identifying tag on your computer. If you have further questions about cookies, the Computer Incident Advisory Capacity Unit that monitors computer problems for the U.S. Department of Energy issued a study on March 12, 1998, of the risks to users of cookies, titled “Information Bulletin 1-034: Internet Cookies”. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. Your choice to refuse the cookie will not inhibit your access to any of the information available on the City web site. Your acceptance of the cookie will serve to provide you with additional functionality in choosing the information you wish to view on a regular basis.


In certain instances, you will have the opportunity to receive or create a password to access or submit personal information. You should not divulge your password to anyone and the MPA will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with those applications that are password protected, you should exit the page.

Site Security

For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Additionally, all transactions containing sensitive information are encrypted. All modern browsers allow users to see the encryption status and inspect the site certificate.

When you use your credit card to do business with Miami Parking Authority the integrity and privacy of your account information is protected using industry standard encryption technology. To guard against credit card fraud, this web site does not process, store or transmit credit card information. Instead, all credit card information is handled directly by our payment processor, First Data. First Data in turn issues the Miami Parking authority account tokens that can be used to process transactions. These tokens can only be used for transactions between the customer and the Miami Parking Authority. They are useless to hackers or any other entity attempting to use them. To make these tokens recognizable, only the last 4 digits will match the card number.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Links to Other Web Sites

The website has links to many other governmental agencies. In some cases we link to private organizations. Once you link to another site, you are subject to the privacy policy of the new site.

Email Communication

Under Florida law (Florida Senate Bill SB 80-effective July 1, 2006), e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.


Miami Parking Authority assumes no responsibility or liability in the event of unauthorized access, unauthorized disclosure, third party intervention, or any loss that may occur due to these activities.

If you have other questions about our privacy policies, please email us at