Miami Parking Authority recently renewed its status as an Accredited Parking Organization (APOTM), one of very few organizations to do so. APO is a designation for parking organizations that recognizes best practices in responsible parking management and operations, customer service, professional development, sustainability, safety, and security. Accreditation with Distinction is earned by those few organization that can demonstrate achievement of additional, more rigorous criteria.
Originally accredited in 2015 in the inaugural class of APOs, Miami Parking Authority demonstrated a continued commitment to the accreditation process and the pursuit of excellence in its operations, and was renewed for a second term of three years through 2021.
“It’s quite an achievement which follows a lengthy and arduous review,” explained Shawn Conrad, CAE, and chief executive officer of the International Parking Institute, the organization that sets standards for accreditation.
To earn accreditation, an organization must demonstrate its commitment to ongoing evaluation and improvement through the implementation of parking industry best practices. Applicant organizations work with third-party reviewers to organize and present evidence of accomplishment of more than 250 criteria in 14 categories. APOs reapply for Accreditation every three years and are subject to review by IPI and the APO Board.
“Parking at an accredited facility assures the public that the parking organization adheres to a strict code of ethics and meets national and internationally endorsed standards for professionalism, accountability, responsibility, and performance,” Conrad said.