Welcome to the Miami Parking Authority

Providing the City of Miami with more than 30,000 convenient and affordable parking spaces.

Parking is a vital component of our community's public infrastructure and economic health. As an agency of the City of Miami, MPA's mission is to contribute to an efficient transportation system that serves the needs of the public and promotes economic development.

  • Customers to Receive PayByPhone Holiday Promotion Prizes

    WHAT: PayByPhone rewards Miami Parking Authority customers with its Holiday Reward promotion.

    WHO: All MPA customers who have signed up for PayByPhone between December 1 and December 31, 2014, will be eligible to receive a $100 gift card, good for spending at local businesses.

    WHEN: Two lucky winners will be selected at random every week. A total of six winners will be drawn. 

    WHERE: All prizes may be claimed at the MPA Customer Service office, 40 N.W. Third Street, Miami, Monday through Friday, between the hours of 8:30 a.m. to 5:00 p.m. A picture ID will be required.

    WHY: The holiday promotion is a great way to reward MPA customers who sign up for the convenient payment technology. There is no better time to do so, as MPA now absorbs PayByPhone’s $.35 fee for its customers. City of Miami residents also receive a 20% discount when using PayByPhone.

    HOW: To arrange media interviews or for additional information, please contact Rolando Tapanes, Director of Planning and Development, Miami Parking Authority, (305) 373-6789, or Margarita Delgado at (305) 336-6267.

    Full story

    Comments (0)

  • Holiday Parking Courtesy Citation Program Returns

    Miami Parking Authority (MPA) once again gets in the holiday spirit with the return of its popular “Holiday Parking Courtesy Citation Program” to help customers avoid parking tickets.
    Created over a decade ago, the program will be in effect every day, 24 hours a day, from December 17, 2014 through January 1, 2015. It applies to all on-street parking spaces managed by MPA. All customers who purchase parking at a single-space meter, a Pay & Display master meter, or via PayByPhone, will be eligible. Once their parking has expired, they will receive a special Holiday Courtesy Citation explaining that they have been granted up to one free hour of parking beyond their expiration time.
    “In the spirit of the holidays, the one-hour courtesy citation program is an opportunity for us to thank our customers and give back to our community,” said Arthur Noriega, CEO of MPA. “It allows parkers extra time to go about their business without the added stress of expired parking.”
    Additionally, customers who use PayByPhone to park in the City of Miami no longer incur a $.35 fee for the use of the service. On December 1, MPA became the only parking agency in Florida to absorb the mobile payment technology’s convenience fee. Residents of the City of Miami also receive a 20% discount when using PayByPhone.
    “We are very pleased to learn that MPA continues its tradition of sharing some holiday cheer with our residents and visitors, allowing them a parking reprieve as they prepare for the celebrations,” said Francis Suárez, City of Miami commissioner.
    As a self-sustaining entity, MPA manages and develops on- and off-street parking facilities in the City of Miami. Overseen by parking industry professionals and financed by parking revenues, the agency shares responsibility with the City of Miami Police Department and Miami-Dade County for enforcement of parking regulations.

    Full story

    Comments (0)

  • MPA Adds to the Convenience of PayByPhone

    No FeesThe Miami Parking Authority is constantly striving for ways to make the parking experience easier and more cost-effective for our customers, while continuing to be at the forefront of parking innovation.

    Once again, we have listened to the needs of our customers, who do not wish to pay an extra fee in addition to the cost of parking. After recent contract negotiations with PayByPhone, we made the decision to absorb the PayByPhone convenience fee in order to offer some savings to the people who live, work, shop and play in the City of Miami.

    On December 1, MPA became the first parking agency in the state to cover the cost of the fee assessed by PayByPhone for the use of the mobile parking payment technology. Customers who now use PayByPhone to pay for parking in the City of Miami are no longer responsible for the $.35 fee for the use of the service. They only need to pay for their parking, and MPA will absorb the convenience fee. City of Miami residents will continue receiving a 20% discount for PayByPhone parking.

    As a result of the fee absorption, we look forward to seeing an increase in the overall number of parking sessions, which will generate additional revenue for our agency.

    This unprecedented action follows numerous parking innovations adopted by MPA through the years, including becoming the first major city in the country to implement PayByPhone in 2008. We hope other cities follow.

    Full story

    Comments (0)

  • MPA Absorbs PayByPhone Fee

    The Miami Parking Authority is pleased to announce that effective Monday, December 1, 2014, customers who use the Pay By Phone parking technology will no longer be charged a $.35 fee every time they park in Miami and use this service. A fee of $.35 per parking session was established by the mobile payment provider, Pay By Phone Technologies, when the initial contract was executed. Starting on December 1st, the parking fee will be absorbed by the Miami Parking Authority. Pay By Phone customers will only pay for the cost of parking in the location where they park. The agency has listened and responded to comments received from customers and will absorb these charges.

    WHO: Miami Parking Authority
    WHERE: On-street parking in Miami
    WHAT: Absortion of Pay By Phone Parking Fee
    WHEN: Effective Monday, December 1, 2014, 12:01 am

    Miami Parking Authority was the first municipal parking agency to deploy the Pay By Phone parking technology in Florida. Drivers can use their smartphones to pay for on-street parking without needing to visit a pay station or display a printed receipt. With Pay By Phone, it’s faster and easier to pay for parking in Miami. With the free Pay By Phone app, customers receive text message reminders before their parking session is about to expire. This feature helps cut down on parking fines and offers the ability to extend the time from anywhere without having to walk back to the meter. Other features include email receipts, online account management and the ability to add multiple vehicles. For more information, please visit www.miamiparking.com.

    Full story

    Comments (0)

  • Our Mission: Improving Your Experience

    At the Miami Parking Authority, we aim to provide our customers with a pleasant parking experience. In this regard, we strive to provide accessible and affordable parking lots, garages, and spaces in and around the City of Miami. Occasionally, like other types of equipment, parking meters may malfunction due to reasons beyond our control. When this happens, we urge customers to report the issue to our customer service and operations staff at their earliest opportunity. Our maintenance staff will check and repair any malfunctioning meter. In the event that a customer receives a citation for any vehicle parked at a dysfunctional meter and the customer is able to provide evidence to support that he/she was unable to pay the meter, the MPA will review the circumstances and waive the citation.

    The MPA utilizes the independent online services of PayByPhone (www.paybyphone.com) as a convenient mobile payment method that allows motorists to pay for parking remotely and receive text message reminders several minutes before their parking time expires. The sole purpose of its implementation is to provide an added convenience for MPA customers who wish to use the service to pay for their parking. The PayByPhone text message reminders and the ability to add more time remotely have actually helped in reducing the number of parking citations issued.

    MPA and PayByPhone are two independent entities. MPA does not financially benefit from nor are we involved in the sale or commercial use of any PayByPhone data. In addition, the MPA is a self-sustaining entity that is financed from parking revenues and receives no taxpayer support from the City of Miami. Unused funds from operations are returned to the City and all parking citation revenues are payable directly to Miami-Dade County. Our sole interest in our customers using PayByPhone is to provide them with a more convenient parking payment option. We encourage everyone to report any issues or problems with their parking experience in and around the City. In social media, please tweet @MiamiParking #ParkMiami.

    Full story

    Comments (0)

Pay by Phone Customer Satisfaction Survey!

We appreciate our Customers and would like your feedback. Please help us improve our service by completing this Pay by Phone survey.